11 Traits That Make a Concrete Producer Stand Out From The Crowd

It’s a fact; we all do business with people we know, like and trust. Without those three fundamental building blocks at the base of any business relationship things are doomed from the start. We don’t expect to, nor do we want to sell a concrete plant to every producer. If you think long enough about that statement I’m certain you’ll agree that the same could be said for your ready mix operation and your customers. Truth be told, some folks are better left to your competition.

A good fit with your concrete equipment dealer is essential to a successful partnership. Our core responsibility to our concrete-producer customer is to help them sell more— and higher quality— concrete profitably so that they can provide high levels of service to their customer base. We do this by sharing the latest equipment, trends, technology, information, regulatory advisories and “best management practices” (BMP’s) being used in the ready mix concrete industry today. This value that we provide drives us to look at the whole picture and develop close working relationships that last many years. Concrete producers can expect us to stick around and help solve pressing challenges today, tomorrow, and down the road. (We trust that road will be built using concrete…)

Our “ideal” client:

  1. Has a high level of expertise in their business to share with us.
  2. Engages in creative thinking to discover how concrete batch plants and equipment can benefit their bottom line.
  3. Is smart, knows the concrete industry and competitors well, and is open to exploring new ways of differentiating their business from others.
  4. Expects to be treated with a high degree of respect and professionalism.
  5. Shares our dedication to finding the best possible solution.
  6. Works with us to achieve the best balance between cost and performance.
  7. Speaks frankly about concerns and challenges, and shares past experiences.
  8. Develops long-range goals and acts accordingly.
  9. Allots sufficient resources and time frames; respects deadlines and helps to keep projects on time and within budget.
  10. Appreciates our work, service and advice, returns the respect given to them..
  11. Becomes an advocate for us and our commitment to positive results.

Passion for your business and this industry is our primary driver for anything we do. We truly enjoy what we do and we are fortunate to partner with vendors that believe in delivering extreme value and quality to every facet of a trusted relationship with our customers. It’s a great feeling having the tools of quality – value – trust and mutual respect that we can share with like-minded ready mix producers.